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SyncWords

Start with the outcome

“The platform is flexible. The conversation starts with what you want your audience to experience.”

Do not see your platform?

“If it accepts video, audio, captions or a web embed, there is probably a clean seam.”

Company

“Built in New York for live video everywhere.”
SyncWords Live AI Captioning

Live captions for streams, events and video files

Live AI captioning for broadcast, streaming and events. A satellite channel, a commencement, a city council meeting, a forty-year-old archive tape: one caption pipeline puts the words inside the stream, on a phone, on a wall or into a file.

  • No hardware encoder
  • No per-channel licence
  • AI or professional CART
Football match in a packed stadium The cross comes in, headed home for 2–1
News anchor presenting in a live newsroom Markets rallied across Asia today
Conference attendee filming the stage, live captions on the phone Live captions are on in six languages

Trusted when the words have to arrive live

AWS
Euronews
JTV
IMG Play
Dow Jones
StreamShark
Texas A&M University System
Public Safety Canada

Case studies

Captions in production

From World Cup fan zones to state legislatures and church services. What we built, and how it turned out.

Football fans at an outdoor Fan Zone at dusk watching a match on a giant screen

FIFA logo

For FIFA World Cup 2026, one caption engine fed CEA-608 captions to Fan Zone big screens and a live caption page in the official app, so fans could follow the commentary from any seat.

Read case study
Weigel Broadcasting, SyncWords case study

Weigel Broadcasting logo

Weigel added live same-language captions across its regional news stations, covering its caption obligations without standing up a human captioning team.

Read case study
Texas Legislative Council, SyncWords case study

Texas Legislative Council (Texas state seal)

For the Texas Legislative Council, cloud captioning replaced the on-prem caption encoder: live streams go to SyncWords, captions come back embedded, and the contract keeps renewing.

Read case study
Executive Events, SyncWords case study

Executive Events logo

As producer of CHI 2026, Executive Events extended live captioning across every stage and session: attendees scan a QR code and read in their browser.

Read case study
Mantis Broadcast, SyncWords case study

Mantis Broadcast logo

For Mantis Broadcast at London Tech Week, live caption pages reached a high-profile audience with the reliability a flagship event demands.

Read case study
HLTH, SyncWords case study

HLTH logo

For HLTH, attendees just scan a QR code for live captions on their phones. Full in-room accessibility with nothing to install or set up.

Read case study
CDC, SyncWords case study

CDC logo

For the CDC, live captioning across three concurrent sessions over four days kept a major public event fully accessible without extra staffing.

Read case study
Victory Church, SyncWords case study

Victory Church logo

For Victory Church in the Bronx, live AI captions run by the church's own staff make every live-streamed service accessible to deaf and hard-of-hearing members.

Read case study

SyncWords Live

Put captions inside the stream

Choose the seam in your chain. We join it without re-encoding the video or asking you to replace the vendors around it.

Caption timing

Half a second to the video. Under two to the captions.

On an SRT workflow with no added buffer, SyncWords can add as little as half a second to the video path while caption delay stays typically under two seconds.

½ second
as little as we add to the SRT video path
<2 seconds
typical caption delay in the same workflow

Live monitoring

The numbers your operator watches

Wherever the room is, the service looks the same from the booth: stream health, caption delay and every output language on one screen while you're on air.

  • Stream health and caption delay at a glance
  • Every output language and where it's going
  • Catch trouble before the audience does
live.syncwords.com/services/48105
SyncWords Live

Commencement — Main stage

48105 SRT → SRT

Live Stop service
Stream monitoring Beta
In bitrate

24.8Mbps

Incoming media rate

In RTT

12ms

Round-trip to source

Out bitrate

24.6Mbps

Outgoing delivery rate

Out RTT

9ms

Downstream round-trip

Transcript

83,859

Characters transcribed

Translation

412,304

Characters translated

Dubbing

46 min

Dubbed minutes

Session

3h 03m

Processed audio time

Monitoring dashboard →

EN ES FR DE JA AR

Events

Put the words on every phone and every wall

Start a session and get a URL plus a QR code in under 60 seconds. No video is required. A microphone and a browser are enough.

See the Events platform

Attendee phones

One scan opens a branded caption page with no app to install.

In-room screens

Route the live caption page through OBS to the confidence monitor or house display.

Virtual rooms

Deliver into Zoom, Microsoft Teams and Adobe Connect, or embed the widget in the event platform.

After the live session

The transcript is yours

Export the original words or any translated language as plain text, SRT, WebVTT or DFXP. Take the whole session or the exact time window you need.

Explore the Live API

Timecodes that match your recording

Start from the selected window, align to the program feed or reset the first caption to 00:00:00.

Ready for the next system

Request an export through Live API v2, follow its status and collect the finished file automatically.

Every session language

Export the original language or any translation already running on the service.

Four useful formats

Download plain text, SRT, WebVTT or DFXP for editing, publishing or archiving.

VOD Express

We also do VOD

Send us video or audio files and get captions, subtitles, dubbed audio or a multilingual video master back automatically.

Explore VOD Express

Built for backlog-sized volume

Daily clips, user uploads and large libraries move through in parallel.

The package you declare

Return standalone captions, muxed subtitle tracks, dubbed audio and multilingual video masters in the combination your workflow needs.

Professional CART

Put a human where the moment calls for one

Book a professional captioner through the same platform in English, Spanish, Portuguese or French. Bring your own trusted captioner if you prefer.

Human on the keynote

Reserve professional CART for the highest-profile moments on the agenda.

AI on every breakout

Carry the rest of the agenda without multiplying vendor coordination.

Choose session by session

Assign professional CART or AI to each room without moving the event between vendors.

Live captioning questions worth asking

What is live captioning?

Live captioning turns speech into on-screen text while the program is still on air. SyncWords writes the captions with AI, or with a professional CART captioner when you book one, and delivers them inside the stream as EIA-608, Teletext, DVB-SUB, DVB-TTML or WebVTT, on a caption page attendees open with a QR code, or both at once.

Do I need a caption encoder for live captioning?

No. SyncWords joins your stream in the cloud over SRT, HLS or RTMP and writes the captions without re-encoding the video. If you already own caption encoders, SyncWords can drive them over IP while you migrate at your own pace.

How fast do live captions appear?

In an SRT workflow the video path itself adds a half-second latency, and caption delay stays typically under two seconds. On the live events caption page, captions are typically 1-3 seconds end-to-end from spoken word to caption display. How latency, processing time and delay differ.

Will this make our organization compliant?

Compliance rests with your organization. SyncWords gives you the output side of the job: captions built to the FCC Title V criteria for accuracy, synchrony, completeness and placement, in the formats regulators and distributors ask for.

Do you output CEA-708?

SyncWords outputs EIA-608. Downstream systems that expect 708 receive the 608 carried inside it.

Which languages can you caption live?

AI live captioning covers 90 source languages, with automatic source-language detection. Professional CART is available in English, Spanish, Portuguese and French. Embedded EIA-608 carries the seven languages the standard supports, including English, Spanish, French, Portuguese and Italian, while WebVTT, DVB-SUB and DVB-TTML carry non-Latin scripts. To show the words in another language, add translated subtitles.

How accurate are AI live captions?

Accuracy starts at ingestion. With clean program audio and a custom ASR dictionary for your names and terminology, live captioning delivers best-in-class word accuracy. Because every translation is built from that transcript, dictionary quality carries into every subtitle and dub language.

What happens with names and terminology?

Custom ASR dictionaries help the captioning engine recognize names, acronyms and specialist terms. Translation glossaries control the preferred wording in each target language.

Can I export the transcript after a live session?

Yes. Export the source language or any translated language as plain text, SRT, WebVTT or DFXP. You can choose an exact time window and align its timecodes to the recording.

How is live captioning priced?

Pricing follows the live hours and caption outputs you run, not the number of channels you keep configured. There is no per-channel licence, and the effective hourly rate falls as committed volume rises.

Bring the stream, the room or the difficult file

We will put captions where you need them and show you the path in a live session.